Sales Manager

At Coface we make trade happen everyday

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

MISSION

The role focuses on promoting the company’s products, acquiring and developing local clients, and expanding the customer portfolio through new business and cross-selling opportunities. It also involves close collaboration with sales and internal teams to deliver high-quality customer service and ensure client requirements are effectively implemented.

WORK EXPERIENCE

- 5+ years of B2B sales ideally within a credit insurance, banking, financial services or in the field of credit management

Responsibilities

Prospect for potential new clients within the allocated sales area such as cold calling, referrals from existing clients, Internet mining, social/professional networking sales and networking events or any other means of generating interest in Coface products; Demonstrate products and services to potential customers and assist them in selecting those best suited for their needs; Identify the decision makers within the prospect’s organization; Make telephone calls, in person visits and presentations to prospective customers; Identify new sales opportunities from new customers for proposing new products; Develop clear and effective written proposals/quotations to prospects with the contribution of internal stakeholders: commercial & risk underwriters, top management; Prepare regular forecasts to enable effective sales planning; Ensure that the sales potential is fully exploited to achieve annual sales targets; Lead the commercial negotiation with prospects and intermediaries up to the signature of contractual documents; Monitor feedback from new clients to measure their satisfaction with company products and services; Maintain all required records of sales and any other relevant information in existing - IT tools to enable performance to be measured and monitored; Have a clear view of new and lost clients to identify market trends, sales and other developments amongst competitors and report back to the appropriate stakeholders; Suggest improvements or modifications required to existing products to maintain their competitiveness in the market; Establish and maintain communication links with other internal departments to identify all sales opportunities; Develop, maintain and lever strong relationships with intermediaries in order to increase the number of prospects.; Participate in external events organised within the Region representing the company in the best light for building new business contacts; Work closely with the Commercial Support Functions to ensure a timely and efficient service to new and potential clients; Supply management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services; Participate in trade shows, conventions and professional associations; Adhere to Group Standards for Commercial Underwriting of Credit Insurance Business.; Take joint ownership of the loss ratio on the portfolio with the Risk department and deliver a profitable result to the business; Adhere to compliance standards set by Coface and external regulators

Requirements

Degree educated in Finance, Business Administration, Economics, Banking or equivalent is preferable; Results-Driven: Commitment to achieving and exceeding sales targets while prioritizing client satisfaction and long-term relationships; Time Management: Efficiently manage multiple client interactions, sales processes, and administrative tasks; Client Relationship Management: Ability to build and nurture long-term client relationships. Understand client needs, provide tailored solutions, and offer ongoing support; Solution-Oriented Approach: Capability to understand client challenges and provide innovative insurance solutions that align with their business objectives; Presentation Skills: Effective presentation of complex insurance concepts in a clear and engaging manner; Knowing how trade credit insurance works; A clear understanding of current economic climate and how it affects the market; Contract management - in depth familiarity and knowledge of various contract structures in order to know how best to negotiate between price and risk; Risk management; Microsoft Office Applications: Outlook, Word, Excel