Help enterprise automotive groups turn AI into a better way to run their businesses. At Podium, you will lead the team responsible for helping strategic automotive customers deploy AI, change how their teams work, and deliver measurable results across sales and service. You will work directly with dealer group executives and dealership leaders to identify opportunities, build an AI adoption roadmap, and turn that roadmap into operational change across multiple locations. This role combines executive advisory work with people leadership and accountability for customer retention and growth.
Responsibilities
Lead and develop a team serving Podium's enterprise automotive customers; Set clear priorities, coach executive communication and problem solving, and hold the team accountable for adoption, customer outcomes, retention, and growth; Advise dealer group executives, owners, and general managers on where AI can improve their operations; Translate business priorities into practical plans with clear milestones, owners, and measures of success; Lead discovery into sales and service workflows; Oversee AI deployments and adoption across multiple locations, partnering with onboarding and technical teams; Build the business case for AI and demonstrate results through executive reviews; Own retention and growth across the portfolio and partner with Sales on expansion opportunities; Bring customer insights to Product and Engineering and close the loop with customers; Build repeatable discovery methods, rollout playbooks, and reporting to scale effective practices across automotive groups; Travel 15% to 20% of the time for customer engagements, onsite working sessions, and executive meetings
Requirements
Experience leading enterprise client engagements in management consulting, technology transformation, enterprise solutions, professional services, or customer success; A track record of managing and developing high-performing teams, with clear accountability for customer or business results; Strong executive presence and communication skills, including leading working sessions, challenging assumptions constructively, and making clear recommendations to senior decision makers; Strong analytical and commercial judgment, including building business cases, assessing ROI, and connecting product adoption to operational performance, retention, and growth; Practical understanding of AI capabilities and limitations, with experience applying AI to business workflows and translating between business stakeholders and technical teams; Experience delivering complex programs across multiple stakeholders or locations, including process changes and employee adoption; An interest in automotive and a willingness to learn dealership operations in depth; Ownership and sound judgment in a fast-moving environment
Nice to have
Experience at a leading consulting firm; Experience working with dealerships or other distributed, multi-location businesses; Interest in automotive
Benefits
Open and transparent culture; Life insurance, long and short-term disability coverage; Paid maternity and paternity leave; Fertility benefits; Generous vacation time, plus three 4-day summer holiday weekends; Excellent medical, dental, and vision benefits; 401k plan; Bi-annual swag drops with Podium gear and apparel; HQ (Utah) gym with local professional coaches and classes; Onsite HQ (Utah) child care center, subsidized for employees
Stany Zjednoczone · Lehi