Senior Manager, Sales, Manufacturing - Moveworks

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

To be successful in this role you have

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Responsibilities

Manage a team of 8 Moveworks Enterprise and Strategics Solution Sales Executives to drive rapid new business sales growth within a defined territory (Enterprise + Strat Manufacturing, across US); Build and drive sales strategy for the territory in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the territory; Actively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Executives in closing opportunities; Recruit, coach and mentor team members to drive excellence; Development of territories and quota for the sales team and effectively communicating to set performance expectations within the team; Manage and report accurate forecast and pipeline to the business; Achievement of annual sales goals on a quarterly and annual basis; Act as the Subject Matter and ServiceNow Expert in C level meetings in order to leverage our offering; Build effective working relationships with Solution Consulting, Sales Specialists, Technical Support, Professional Services, Legal, Sales Operations, Marketing and the ServiceNow executive team

Requirements

Current location in a US Metro (prefer within 1 hour drive to a major airport) such as Bay Area, LA, Seattle, Dallas, Chicago, NYC, DC, or Charlotte; 5+ years minimum Enterprise Segment, Strategic Enterprise strongly preferred (10K+ employees); Startup mentality with enterprise software pedigree. Track record of success in a large, matrixed enterprise software organization, combined with startup-level hustle and adaptability; Nice to have: Manufacturing industry experience; Proven new business sales leader — strong presentation and negotiation skills, including at the C-level and within the industry; Consistent quota over-achievement in Enterprise/Strategic sales (transferable track record); Talent builder — strong history recruiting, coaching, and managing high-performing sales teams; Strategic and financial acumen — analytical planning skills to hit and exceed quota and business goals; Process-oriented — experience driving sales process and partnering effectively with Sales Operations; Business-savvy — understands the broader IT landscape and business drivers behind it; Relationship builder — able to develop long-term, senior-level strategic relationships; Adaptable — thrives in fast-changing, high-growth environments; AI-forward — uses or critically evaluates AI tools to improve workflows, decisions, or problem-solving; Travel flexibility — able to travel 50%+ as needed across US accounts/reps