Skydio is the leading US drone company and the world leader in autonomous flight. This Senior Product Manager is a highly strategic role that will shape the future of Fleet Management and Internal Tooling across the Skydio Cloud platform. You will lead both the customer-facing fleet management software that powers customers' drone operations, along with the internal systems that make exceptional customer experiences possible. The position is based onsite 5 days/week at the HQ in San Mateo, CA.
Responsibilities
Own and evolve the roadmap for Fleet Management and Internal Tooling, spanning device inventory and health, pilot and organization administration, troubleshooting, support, service, and repair workflows; Define the end-to-end dock service experience from issue detection and remote diagnosis through dispatch, parts, repair, verification, and closure, with a focus on reducing mean time to repair and repeat visits; Drive feature definition and prioritization in close collaboration with design, engineering, and go-to-market teams; Prototype and validate intuitive workflows that abstract away complexity for customers; Engage with customers, prospects, and internal stakeholders to understand core business problems and develop user personas and use case-specific requirements; Communicate plans and progress clearly across stakeholders and follow through to launch and adoption; Collaborate with marketing, support, and customer success to deliver impactful product releases
Requirements
6+ years defining and delivering market-leading software products; Experience leading the development of software for fleet, logistics, mobility, or other operationally complex environments; Experience wireframing and collaborating closely with UX design; AI-forward mindset, with proven experience using AI to accelerate the product delivery process; Familiarity with data modeling and API-driven architectures; able to reason about systems at scale; Strong technical fluency and ability to work effectively across autonomy, firmware, and cloud engineering teams; Excellent written and verbal communication skills; Deep curiosity and empathy for users managing real-world, operational complexity; Excitement to travel to customer sites and engage with end-users; Obtaining FAA Part 107 certification within the first 60 days of employment (required for this position)
Nice to have
Experience with drones, autonomous systems, robotics, industrial IoT, or other mission-critical connected products; Experience with fleet management, asset lifecycle, work-order, field-service, RMA, parts, warranty, or repair-management systems; Experience replacing fragmented or third-party workflows with a cohesive native platform; Experience serving public safety, critical infrastructure, defense, or other regulated, high-availability customers
Benefits
Competitive base salary; Equity in the form of stock options; Comprehensive benefits packages; Group health insurance plans; Paid vacation time; Sick leave; Holiday pay; 401K savings plan; Relocation assistance may be provided for eligible roles
Stany Zjednoczone · San Mateo
