Terra AI is building a new category at the intersection of artificial intelligence, geoscience, and critical resource development. The company helps exploration and mining companies make faster, more informed subsurface decisions by integrating geological, geophysical, and drilling data into intelligent systems. This role sits at the center of customer engagements, bringing together teams of geoscientists, software engineers, and AI/ML engineers to solve complex problems in projects that run for a few months at a time.
Responsibilities
Serve as a primary point of contact across multiple overlapping client projects, owning day-to-day project management and helping ensure successful delivery; Set and manage clear expectations with customers and internal teams throughout each engagement; Build and maintain project plans covering scope, timelines, milestones, risks, decisions, and completion status; Keep important information, decisions, and action items from falling through the cracks, and make sure commitments are met; Track project health and prioritize using both metrics and expert judgment; Help improve the playbooks, tools, and templates that allow the company to run more client engagements in parallel without sacrificing quality; Identify and manage risks and issues, bring the right people together to resolve them, and escalate thoughtfully when needed; Plan and facilitate effective internal and customer meetings, with clear agendas, decisions, and next steps; Create clear, polished customer-facing materials and help technical team members communicate their work effectively
Requirements
10+ years of experience in project management, technical program management, implementation, professional services, or a similar role; Experience working directly with enterprise customers, ideally delivering software products or services to demanding clients; Demonstrated ability to work closely with scientists and engineers, understanding enough underlying technology to ask good questions and drive great decisions; Strong judgment around when to introduce structure and process, and when flexibility is the better answer; A solutions-oriented mindset and a track record of navigating ambiguity, changing priorities, and complex projects; Excellent written, verbal, and visual communication skills, with the ability to work effectively across both technical and non-technical audiences; Strong English communication skills required; All candidates must be legally authorized to live and work, without visa sponsorship, in the United States, Canada, or Mexico
Nice to have
Experience in a rapidly scaling startup environment; Experience with software, AI/ML, earth science, physics, or statistical analysis; Multilingual communication skills, with Spanish a strong plus
Benefits
Equity; Comprehensive benefits package including medical, dental, vision, life insurance, FSA, and a 401(k) with company match