Senior Sales Compensation Manager

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀

ClickUp's mission is to make the world more productive. As we build an all-in-one productivity platform that helps teams plan and do their best work, dependable sales incentives help our go-to-market teams stay focused on customers and growth. The Senior Sales Compensation Manager sits at the intersection of Finance, Sales, and Revenue Operations, making variable pay accurate, understandable, and dependable.

AI Processing Notice

ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Responsibilities

Own the monthly commission calculation process for sales roles, translating approved plan rules and sales data into accurate payout results delivered on schedule.; Reconcile source data and compensation-system records, investigate discrepancies, and document calculations and adjustments so payout results are clear and auditable.; Own the investigation and resolution of complex commission exceptions, identify root causes, and partner across Finance, Sales, Revenue Operations, and Payroll to implement lasting improvements to processes and controls.; Maintain accurate compensation plan and participant data in the compensation system, and flag missing or inconsistent inputs before they affect payouts.; Respond to sales representatives' and leaders' questions with clear explanations of how plan rules were applied, and coordinate resolution of pay discrepancies.; Partner with FP&A, Sales, Revenue Operations/Sales Operations, and Payroll to manage handoffs and keep recurring commission workflows reliable.; Identify repeated errors or manual steps and recommend practical improvements to controls, documentation, and processes.

Requirements

Hands-on experience calculating, validating, or administering sales commissions or other variable-pay programs, experience owning a complete payout cycle is especially relevant.; Experience using AI tools and building AI-powered workflows to streamline sales compensation calculations, reconciliations, and reporting, with the ability to validate outputs for accuracy and protect confidential compensation data.; Strong Excel or spreadsheet skills, including working with detailed datasets, formulas, reconciliations, and error checks.; Careful, methodical approach to validating inputs, tracing variances, documenting assumptions, and protecting confidential compensation information.; Clear written and verbal communication skills, with the ability to explain calculations and policy details to sales and finance partners in plain language.; Collaborative approach to working with Finance, Sales, Revenue Operations, and Payroll teams.

Nice to have

Experience with a sales compensation platform such as CaptivateIQ, Spiff, Xactly, or a similar system.; Familiarity with Salesforce or another CRM, sales quota and attainment data, or quota adjustments.; Experience supporting variable compensation in a B2B SaaS or technology business.