Store Director

Manages staff and oversees store operations to ensure quality of product, food and physical safety, and adequate inventory stock levels. Responsible for total store sales and profits through use of acceptable business practices. Promotes high level of engagement and customer satisfaction; and ensures adherence to Company standards and procedures.

Responsibilities

Manages staff and oversees store operations to ensure quality of product, food and physical safety, and adequate inventory stock levels; Responsible for total store sales and profits through use of acceptable business practices; Promotes high level of engagement and customer satisfaction; Ensures adherence to Company standards and procedures; Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; scheduling, addressing complaints, and resolving problems; Reviews historical data to predict future sales from ads and promotions; Manages inventory using item management processes to ensure satisfactory in-stock levels; Reviews profit and loss, sales, shrink, and labor data and provides summaries to upper management; Directs store operations and manages operating expenses to maximize cash flow, EBITDA, sales, shrink, gross margin, and net profit; Maintains and improves sales performance, cash flow, public relations, product quality, work standards, and labor; Reviews and analyzes budget and personnel reports and plans long-term strategic objectives aligned with supporting banners; Displays exemplary customer service and acts as a role model for partners; Ensures implementation of effective merchandising plans; Communicates with Category Managers regarding product delivery, service, and impact on store operations; Conducts store inspections and enforces quality control and food safety standards; Stays up-to-date regarding community activities that may impact store business; Opens/closes store and ensures staffing, safety, and fiscal management of cash and monetary assets; Maintains clean, safe and sanitary working and shopping environment

Requirements

Minimum 21 years of age; Associate's Degree in related field and four or more years of related experience, or an equivalent combination of experience and/or higher education; Health Insurance Portability and Accountability Act (HIPAA) certification; TABC/LACT/AATC certification where applicable; Manager Food Safety certification; AML certification; Advanced knowledge of store operations; Advanced understanding of Company checkout policies and procedures; Advanced knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable; Advanced knowledge of anti-money laundering and other government regulations relating to monetary transactions; Advanced knowledge of cash register; Advanced knowledge of WFM (Workforce Management); Strong organizational and time management skills; Ability to effectively communicate (in written and verbal form) with customers and partners; Ability to lead and motivate others; Ability to prepare reports and business correspondence; Must be detail-oriented; Ability to multi-task and work in a fast-paced environment; Ability to maintain high levels of confidentiality regarding sensitive information; Ability to work flexible schedules including nights, weekends and holidays; Ability to occasionally travel to off-site and out-of-town locations with possible overnight stays; Ability to perform basic Microsoft Office functions; Basic mathematical skills; Ability to work safely with sharp objects and use precision and non-precision hand tools; Continuously required to stand or walk; Continuously required to talk and hear; Frequently required to push, pull, maneuver or lift objects up to 40 lbs; Occasionally required to push, pull, maneuver or lift objects up to 75 lbs; Attendance at work is required

Nice to have

Intermediate knowledge of on-site fuel station procedures, if applicable; Basic knowledge of SAP for reporting purposes; Ability to evaluate partner performance and make corrections as needed, in a tactful manner; Ability to learn new processes and transfer knowledge to others

Benefits

Comprehensive medical, vision, dental, and prescription coverage; Paid time off; 401(k) plan with Company contribution; Exclusive employee discounts; Scholarships and educational support; Access to a 205-acre outdoor recreation area