Strategic Account Director

As a Strategic Account Director, you'll serve as a trusted advisor to senior client leaders while guiding integrated marketing programs that create measurable business outcomes. You'll lead client relationships, energize and guide a talented, always-learning team, oversee integrated campaigns, identify new growth opportunities, and help shape the future of Haberman's client service model. This role combines strategic consulting, integrated marketing leadership, business development, paid media expertise, and team leadership.

Responsibilities

Serve as the strategic lead for several client relationships; Serve as a lead Facilitator with C-level clients in the new AI partnership; Recommend the best marketing investments and ways to deliver them that generate the best business outcomes for clients; Build trusted partnerships with client executives, including C-suite leadership; Set realistic yet ambitious expectations with the internal team and clients about the role marketing plays in delivering outcome goals; Lead brand and creative strategy, including primary and secondary research, audience targeting, brief development, and ensuring teams stay on brief; Lead internal and client alignment around the right mix and cost of marketing elements; Ensure the measurement strategy and plan are in place prior to moving ahead; Partner with and integrate the team and tactics to deliver against goals and plan; Lead integration of the internal client team and any other agencies; Serve as the final strategic and quality review for plans, presentations, and major client deliverables; Partner with Haberman media experts to communicate media and content impacts and recommended actions; Identify opportunities for incremental growth through measurement, testing and optimization; Partner closely with clients to solve their toughest marketing challenges; Lead strategic planning for new initiatives and project renewals; Participate in new business development, including prospect meetings, proposal development and presentations; Inspire collaboration across cross-functional teams; Coach, mentor, and develop team members; Provide thoughtful feedback and clear direction; Help balance workloads and build high-performing teams; Contribute ideas that improve both clients' businesses and Haberman itself

Requirements

10+ years of account management or integrated marketing experience, with at least a third of that in Consumer Products; 3–5 years leading client teams and mentoring others; Significant experience leading paid media programs with annual budgets of $2M–$15M+; Agency experience working directly with senior client stakeholders from Brand Manager through Vice President and C-suite; Experience positioning a brand through to identifying the key messaging and story to unlock growth, including the research to enable those decisions; Experience leading integrated campaigns across multiple marketing disciplines; Exceptional strategic thinking and business acumen; Outstanding presentation and communication skills; Strong financial literacy and experience managing client budgets; Ability to prioritize multiple clients, workstreams, and deadlines; Natural relationship builder who earns trust quickly; Curious, collaborative, and comfortable navigating ambiguity

Nice to have

Experience connecting marketing investments to business growth and sales performance strongly preferred; Experience in healthcare, public health, sustainability, nonprofit, or behavior change marketing is a plus; Experience using AI tools to improve marketing effectiveness, strategy, operations, or client service is strongly preferred

Benefits

Medical, dental, and vision insurance; 401(k) with company match; Paid vacation, holidays, and sick time; Life and disability insurance; Professional development opportunities; Bonus eligibility; Employee Assistance Program (where applicable)