Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft. We're looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our Unified Commerce customers. As a critical role in the continued success of our UK operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. Other job details: based out of our London office, full-time position, some domestic and international travel required.
Responsibilities
Drive commercial growth by providing advice and strategic consultation for your team members on best practices to increase share of wallet, upselling and cross selling, building strong relationships, and bringing valuable insights to your merchants; Set clear individual and team goals focused on revenue growth, report on performance and metrics at an executive level; Create an inspiring and collaborative environment with an open feedback culture, motivate team members and encourage creativity while understanding training needs; Provide coaching in areas as strategic account planning, contract negotiations, product roadmap discussions, and executive engagement; Provide strategic and consultative advice to help influence and fulfill the global payments strategy of enterprise companies; Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen's product innovation and development, and delivering merchant projects; Serve as a thought leader and extensive source of knowledge for your colleagues in the account management team and other company departments; Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders
Requirements
3+ years experience in managing teams and building executive level enterprise relationships; 7+ years experience in account management, business development, consulting, or a related field; Experience in enterprise payments and financial services and/or working within a Retail, F&B or hospitality environment; Full professional proficiency in English
Wielka Brytania · London
