As the Team Lead for Ground Operations (3rd Shift), you will drive operational excellence by leading overnight fleet maintenance, rework, and mission readiness activities. Service efficiency and comprehensive fleet preparedness are key drivers of our success, making this role critical to ensuring that vehicle maintenance, reworks, and fleet readiness activities are optimized overnight during low-demand periods. You will be responsible for the holistic readiness of our vehicle fleet, ensuring maximum fleet uptime and vehicle availability for daytime operations. Shift: Friday - Tuesday, 10pm - 6am.
Responsibilities
Lead overnight vehicle maintenance and rework activities during low-demand periods to maximize daytime vehicle availability; Provide direct leadership, coaching, and mentorship to technical staff and contract personnel during the 3rd shift; Engage in recruiting, hiring, onboarding, and training of workshop personnel; Assist in creating and managing employee and contractor schedules, including time-off; Support tracking of KPIs to measure individual and team performance; Identify bottlenecks in overnight workflows and implement lean methodologies to streamline maintenance, repair, and fleet readiness processes; Serve as primary escalation point for complex technical issues; Support analysis, documentation, and reporting of fleet data for root cause analysis; Enforce health and safety policies in the workshop in accordance with company and OSHA guidelines; Ensure correct software and firmware are deployed to the right vehicles at the right time; Direct the ingest of vehicles, conduct pre-mission checks, and ensure completion of readiness checklists for the first shift; Oversee logistical movement and storage of vehicles to ensure seamless shift transitions; Manually drive and maneuver autonomous and auxiliary vehicles when needed; Support team and vehicle fleet operations across multiple sites
Requirements
5+ years of hands-on automotive technician experience combined with 2+ years of people leadership or supervisory experience; Willingness and ability to lead overnight operations (3rd shift); Extensive knowledge of automotive maintenance methods, diagnostic methods, parts, and tools, including high proficiency in CAN/LIN architecture, wiring diagrams, and soldering; Proven ability to quickly learn technical subjects; Excellent written and verbal communication skills; must be honest, responsible, and capable of translating technical details for cross-functional stakeholders; Demonstrated ability to manage time, multitask, and drive priorities effectively in a fast-paced, ambiguous startup environment; Clean driving record and the ability to travel locally and nationally (less than 20%)
Nice to have
Bachelor's degree in a technical or business field, or a Technical trade school certificate / Associate Degree in automotive repair; Strong understanding of electric vehicle architecture and high-voltage systems; Experience in a fast-paced service environment; Familiarity with Lean, Six Sigma, or other continuous improvement methodologies
Stany Zjednoczone · Phoenix
