Team Leader

Join us at Farmhouse Inns, where we're big on quality as we are with our portions, which is why our carveries slow-roast our meats for 14-hours, freshly prepare our veg, create fluffy, handmade Yorkies, ruffle-up our perfectly crispy roast potatoes, and bake and hand-decorate our giant cakes in our kitchen every day. As a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.

Responsibilities

Lead by example and make sure the team have everything they need so the shift runs smoothly; Maintain high standards and keep customers happy; Provide customers with a heartfelt and memorable experience each time they visit; Deputise for the management team and resolve any issues that arise in their absence; Help organise and coordinate the team during a busy shift; Make sure the bar is always safe, legal, and clean, and deal with any issues as quickly and safely as possible; Make sure every pint is poured to perfection; Make sure every customer receives a warm welcome

Requirements

Great eye for detail; Ability to think on your feet and adapt to challenges during a busy shift; Positive can-do attitude and real team player; Sufficient spoken and written English to perform the role safely and understand allergen controls; Ability to be a role model to the team on giving great service

Benefits

Competitive salary; Pension contribution; Chance to further your career across well-known brands with training and development at each level; 33% discount for you and 15% for your loved ones on all brands; Free employee assistance program covering mental health, well-being, financial, and legal support; Enhanced family-friendly maternity and paternity policies; Menopause Friendly Employer; 50% discount for you and 25% for your loved ones at Greene King Inns and hotels; Refer a friend scheme with up to £1,500 for referrals; Wagestream access to wages before payday; Retail discounts of up to 30% at Superdrug and exclusive discounts with Three Mobile