The Stables Brasserie & Bar Manager

We are currently inviting applications for the Stables Brasserie & Bar Manager to join and lead the front of house team at The Stables Brasserie at Sheen Falls Lodge, a two Michelin Keys hotel and member of Relais & Chateaux. As a member of the management team, the role is instrumental in developing and fulfilling the tactical and strategic requirements for The Stables Brasserie & Bar and executing the F&B philosophy. The role coordinates and oversees all aspects and functions of the Stables Brasserie.

Responsibilities

Lead and oversee the front of house team at The Stables Brasserie; Develop and fulfil the tactical and strategic requirements for The Stables Brasserie & Bar and execute the F&B philosophy; Create an atmosphere and culture that inspires guests to return and team members to remain; Implement, promote and ensure the success of The Stables operations through continual evaluation of products/services; Ensure effective ongoing training of service teams in line with 5 star standards; Develop SOPs, guidelines and goals in line with the vision set out; Understand and apply all policies, procedures, standards and training programs; Ensure guests receive responsive, friendly and courteous service at all times; Achieve company objectives in sales, service, quality, appearance and sanitation; Control cash and receipts in line with cash handling and reconciliation procedures; Manage stock, stocktake and deliveries in line with receiving policies; Prepare paperwork, forms, reports and schedules; Schedule team members according to anticipated business activity; Administer corrective action in line with F&B personnel policies; Develop the overall business, product and customer service standards; Build client relationships and contribute to service and business development

Requirements

2+ years of experience in a similar role as an established manager/head of department; Proven experience in leading a F&B team in a similar market to Sheen Falls Lodge; Excellent IT skills including proficient user of MS Office and Excel; Exceptional attention to detail, organisational, negotiation and communication skills; Proven fluent English, both spoken and written; Previous experience in a similar role in a busy luxury food and beverage environment