The Training Specialist plays an important role in supporting workforce learning, development, and engagement across the City of Philadelphia. This position designs, updates, and delivers training programs and learning resources that serve employees, teams, cohorts, departments and citywide workforce initiatives.
Responsibilities
Conduct needs-assessment meetings with departments, teams, and stakeholders to identify skill gaps and training needs; Design, develop, update, and enhance training programs, workshops, instructional materials, and learning resources; Translate stakeholder input and complex information into clear learning objectives, training outlines, and facilitator guides; Deliver engaging training sessions in virtual, in-person, and hybrid formats; Apply adult learning principles and instructional design practices; Collaborate with subject matter experts, department leaders, and vendors; Collect and use participant feedback and learning data to measure and improve training effectiveness; Manage assigned training projects, including timelines, logistics, and deliverables
Requirements
Minimum of 3 years of experience in instructional design, curriculum development, or professional development training; Proficiency in Articulate and/or PowerPoint, and other instructional design tools; Experience designing and delivering professional development or corporate training for adult learners; Knowledge of adult learning theory, instructional design principles, and training best practices; Knowledge of instructional design models such as ADDIE, SAM, or similar frameworks; Strong facilitation and presentation skills; Strong written and verbal communication skills; Strong project management and organizational skills; Bachelor's degree in Instructional Design, Education, Human Resources, or a related field is preferred but not required; Equivalent work experience will be considered
Nice to have
Familiarity with using AI or other advanced technologies for instructional design; Experience working in a government, nonprofit, or public sector environment; Certification in instructional design or adult learning principles; Experience designing interactive training for team-building or retreat-based learning; Knowledge of public sector or municipal workforce needs, policies, values, and service expectations; Experience with Articulate and Rise, Canva, or learning management systems
Benefits
Unlimited free public transportation through SEPTA's Key Advantage program; 8 weeks of paid parental leave; Comprehensive health coverage for employees and eligible dependents; Wellness program with eligibility for a discounted medical plan; Paid vacation, sick leave, and holidays; Generous retirement savings options; Eligibility for Public Service Loan Forgiveness program; Tuition discounts and scholarships of 10% to 40% at partner colleges and universities
Stany Zjednoczone · Philadelphia
