As a Facilities Manager, you'll play a key role in keeping 45–55 restaurant locations operating at their best. You'll partner closely with restaurant operators while overseeing facilities needs, preventative maintenance, capital remodels, emergency projects, and special initiatives across your region. This is a hands-on, highly collaborative role for someone who enjoys solving problems, managing multiple projects, and making a visible impact across the business. This is a remote position that covers a territory that includes Central and East Tennessee (Nashville, Knoxville, Johnson City, Murfreesboro, etc) with monthly travel to Houston, Texas. This role has a 75% travel expectation and is on-call 24/7.
Responsibilities
Manage facilities and Cap X remodel program for all 45-55 locations; Handle emergency projects (fires, car strikes, theft, store closures); Manage preventative maintenance program for assigned locations; Communicate educational material to operators on building components; Manage Cap X remodel program and replacement account purchases; Allocate monthly / quarterly schedules with operations; Manage multiple project bids and contracts with contractors and vendors; Report to accounting and finance to ensure accurate forecasts, including monthly calls; Manage construction vendors in brand standard and QC on remodel projects; Manage PM program; Manage RTU and exhaust hood PM programs; Manage water heater and ice machine PM program; Lead special projects (e.g., digital kitchen/recipes); Team with IT for evolving scope
Requirements
High school diploma or GED required; Extensive facilities maintenance experience supporting multiple locations; Strong negotiation, networking, problem-solving, and critical-thinking skills; Experience managing contractors, vendors, bids, and multiple projects simultaneously; Ability to build strong partnerships with restaurant operators and cross-functional teams
Nice to have
Proficiency with Microsoft Office, Excel; Smartsheet and CMX-1 experience; HVAC and OSHA certifications
Benefits
Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave; Generous time off including vacation, parental, donor, and bereavement leave; Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses; Professional development opportunities; Comprehensive total rewards package starting the first day of the month after 31 days of employment for eligible Support Center employees