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Operational Director

HAYS POLAND Sp. z o.o.

Data publikacji: 27.02.2026 Do końca oferty:

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Operational Director

lokalizacja: Warszawa (mazowieckie)

numer referencyjny: 1198329/karieramanagerapl

forma zatrudnienia: Pełny etat

About our client
Our client is a fast‑growing factoring company operating within an international financial group. The organization delivers modern working‑capital solutions for SME and corporate clients, combining advanced technology, customer‑centric operations and a strong strategic vision. Due to ongoing expansion, the company is seeking an experienced Operational Director to strengthen its leadership team.

Responsibilities
  • Lead and oversee all operational areas of the factoring business, including client onboarding, transactional processing, settlements and collections.
  • Design, optimize and automate operational processes to improve efficiency, accuracy and client satisfaction.
  • Manage, mentor and develop operational teams and mid‑level managers.
  • Ensure compliance with internal procedures, regulatory requirements and market standards.
  • Collaborate closely with Risk, IT, Sales and Compliance on strategic initiatives and operational change.
  • Monitor KPIs, create performance dashboards and report results to the Management Board.
  • Support the development of product strategy and contribute to company‑wide transformation programs.

Requirements
  • 7–10 years of experience in operational leadership within factoring, leasing or related financial services.
  • Strong understanding of factoring processes, regulations and operational best practices.
  • Proven track record of managing large operational teams and leading organizational change.
  • Experience with process automation, workflow tools and digital transformation.
  • Excellent communication skills and ability to work effectively across departments.
  • Fluent English (B2+/C1).
  • University degree in Finance, Economics, Business or related field.

Offer
  • Competitive salary and annual bonus.
  • Corporate benefits, including:
    • Private medical care (family package available),
    • Life insurance,
    • Sports card / cafeteria platform,
    • Training budget and access to learning platforms,
    • Additional paid days off,
    • Hybrid work and flexible hours,
    • Modern office in a central location.
  • Opportunity to shape the operational strategy of a rapidly developing company.

hays.pl

Hays Poland sp. z o.o. jest agencją zatrudnienia nr 361

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